Refund requests

Refund requests

If you cancel your booking within the cancellation policy, your refund will be automatically processed via the same payment method you used to book the activity. You should see it in your account 14 days.

If your booking doesn’t go as planned or you are unhappy with your experience and would like to request a refund, please use the form below to tell us the reason(s) for this. These refund requests are evaluated on a case-by-case basis.

In the unlikely event that the vendor needs to cancel your booking, you are always entitled to a full refund. If you’ve received a cancellation confirmation email from us, your refund will be automatically processed via the same payment method you used to book the activity. You should see it in your account within 14 days.

If the activity provider informed you directly about the cancellation and you have not received a cancellation confirmation email from us, please contact us using the form below.

GuideYourTour

Company

About Us

Copyright © 2024 GuideYourTour

Scroll to Top