The time it takes for your refund to be processed depends on the payment method and currency used. If your refund is approved, for most payment methods, you’ll see a Transaction ID in the refund email from PayPal by TrioSphere Ventures. Your payment provider can use this to track the refund.

Please make sure to check the same payment method used when booking. Should you be unable to use the tool, please contact us via Help Center page OR email us at su*****@gu***********.com.