The time it takes for your refund to be processed depends on the payment method and currency used. If your refund has been paid out, for most payment methods, you’ll see an Acquirer Reference Number (ARN) below. Your payment provider can use this to track the refund.

Please make sure to check the same payment method used when booking. Should you be unable to use the tool, please contact us via Contact Us page OR email us at support@guideyourtour.com.